PRIVACY POLICY 

​Thank you for participating in our games! This Privacy Policy outlines the following:

• Collection of personal data: We explain how and why we gather personal information about you.

• Use of personal data: We clarify how we utilize the personal data we collect from you.

• Your choices: We discuss the options available to you regarding your personal data

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This Privacy Policy pertains to iDivine Creation Technologies' games, websites, and associated services collectively referred to as the "Service." We may periodically revise this Privacy Policy by publishing an updated version on our website, www.idivinecreation.com. In the event of any significant changes, we will inform you as required by applicable law. This may include posting a notice within the Service prior to the effective date of the changes. Your continued use of the Service after the effective date will be subject to the updated Privacy Policy.

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CONTACT US

If you have any inquiries regarding data protection or if you need assistance in resolving issues related to your personal data, we recommend contacting us primarily through the support features available within each iDivine Creation Technologies game. This will enable us to respond to your queries promptly. Alternatively, you can also reach out to us at the following contact information: 

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Name of the controller: iDivine Creation Technologies
Address: FF 9 Vandematram Arcade, Chandlodia ,Ahmedabad, Pincode - 382481
email: customercare.idivinecreation@gmail.com

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THE DATA WE COLLECT

The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.

Information provided directly by you:

• Contact information: This includes details such as your name, email address, or phone numbers.

• Player name or tag: We may collect your chosen player name or tag associated with your gaming profile.

• Profile information: This refers to any additional information you provide for your profile, such as a profile photo.

• Data provided for surveys, promotions, sweepstakes, competitions, and events: We may collect any data you provide in connection with participating in these activities.

 

Automatically Collected Data 

• Account and Game Progress Data: This includes information regarding your account and game progress, typically accompanied by an internally generated account ID.

• Device Data: We gather data about your device, such as its name, operating system, browser type and language, internet service provider, and mobile carrier.

• Data Obtained through Cookies and Similar Technologies: We utilize cookies and similar technologies to collect specific data.

• Approximate Location Data: We may derive approximate location data from your IP address.

• Service Usage Data: This comprises information about your interactions with the Service, including gameplay data, purchases made, and your interactions with other players within the Service.

 

Data Obtained from Our Partners 

We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:

• Data we receive if you link a third-party tool with the Service (such as LINE, Facebook, WeChat or Kakao)

• Demographic data (such as to determine the coarse location of your IP address)

• Data to fight fraud (such as refund abuse in games or click fraud in advertising)

• Data from platforms that the games run on or data from payment service providers (such as payment verification data)

• Data for advertising and analytics purposes (such as surveys), so we can provide you a better Service

• Data that you have made available to us from a third party service (such as LINE, Facebook, WeChat or Kakao) via your privacy settings

 

Purpose of Data Collection 

Data Collection for Business Operations and Objectives such as:

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Utilizing Data to Facilitate Service Functionality.

Data Processing for Service Performance: In order to fulfill our contractual obligations, we process essential data to:

• Create user accounts and enable gameplay and usage of our Service

• Operate and maintain the functionality of the Service

• Verify and process payments securely

• Provide and deliver the products and services you specifically request

• Send you communications directly related to the Service

 

Enhancing Service Suitability for Our Players 

In order to deliver an exceptional Service experience, we have a legitimate interest in collecting and processing essential data to:

• Update and enhance player profiles

• Improve and refine the Service and overall player experience

• Manage our relationship with you

• Provide social features within the Service

• Personalize and tailor your Service experience

• Address your inquiries, comments, and provide player support

• Present iDivine Creation offers within the Service and across other websites and services (including via email)

• Send you relevant information, including updates, security alerts, and support messages

• Enable player-to-player communication

 

Displaying Personalized Advertisements

In order to present you with tailored advertisements within the Service and other platforms (including email), we have a legitimate interest in processing essential data to:

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• Monitor the content you engage with while using the Service and observe your online behavior

Provide, target, and enhance our advertising efforts and the overall Service experience

• For details on how to opt out of personalized advertisements, please refer to the "Your Rights and Options" section below.

 

Maintaining Service Integrity and Security:  

At iDivine Creation, we place great importance on upholding a fair and equitable environment within the Service. To ensure compliance with our acceptable use policy and iDivine Creation's Terms of Service, we have a legitimate interest in processing essential data to:

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• Analyze and monitor the usage of the Service and its social features

• Employ automated or manual chat moderation

• Take appropriate action against players engaged in fraudulent activities or disruptive behavior.

 

Data Analysis, Profiling, and Segmentation 

Data Analysis, Profiling, and Segmentation across all Cases and Objectives.

With your consent.

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With your consent, we may process your data for additional purposes.

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We may also collect and use your device identifiers to display and personalize in-game ads as explained below. Where applicable, we may collect your advertising identifier, IP address and device ID for these purposes. Under applicable privacy laws, including the General Data Protection Regulation (GDPR), we are required to ask your consent to do so.

This data is shared with your consent so that our ad partners can deliver the right ad and optimize the ad content to make sure you don’t see the same ad multiple times. We share your device identifiers with selected partners for such ad delivery and personalization.

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The partners operate the ad network and mediation platform, as well as facilitate and participate in ad inventory bidding. The partners may also use the device identifiers for fraud detection purposes based on their legitimate interest. For more information, please check the partners’ privacy policies.

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ironSource Privacy Policy: https://developers.is.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/#step-1

Vungle Privacy Policy: https://vungle.com/privacy/

Google Privacy Policy: https://policies.google.com/privacy

 

Data Visibility: Who Can see Your Information 

Instances Where Others, Apart from iDivine Creation Technologies, Can Access Your Information 

 

Other players and users.

As social features play a fundamental role in our games, it is important to note that other players and users within the Service may have access to certain aspects of your data. This includes the visibility of your profile information, in-game activities, and the ability to read any messages you have posted. 

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Third-Party Vendors Assisting iDivine Creation Technologies:

iDivine Creation works with various vendors who assist us in delivering the Service. These vendors handle your data solely based on iDivine Creation's instructions, in order to provide the Service. Their responsibilities may include hosting, player support, advertising, analytics, and fraud prevention. 

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Advertising and Social Media partners.

The Service incorporates features provided by our partners, including tools for social media interaction, functionalities through APIs or SDKs, and in-game advertising. You can find a list of these partners at idivinecreation-partner-opt-out. Please note that these partners may have access to your data and operate according to their own privacy policies. We encourage you to review their privacy policies to gain a better understanding of their data processing practices.

These partners may have access to data related to your activities and device, such as your IP address, mobile identifiers, visited pages, location, and time of day. Additionally, we may combine and share the data we have collected about you with third-party advertising partners. These advertising partners may utilize this data, along with similar data collected from other services, to deliver targeted advertisements to you when you visit third-party services within their networks. These partners operate under their own privacy policies. This practice is commonly referred to as "interest-based advertising" or "online behavioral advertising." If you prefer not to share your personal data with third-party advertising partners, please refer to the instructions provided in the "Your Rights and Options" section below.

 

International Transfer of Data:

As our Service is accessible worldwide, your data may be transferred to and processed in any location across the globe. It is important to note that different countries may have varying data protection laws compared to your own country. To ensure the protection of your data, we take necessary measures to implement appropriate safeguards, as outlined in this Privacy Policy. These safeguards may include the utilization of standard contractual clauses approved by the EU Commission and other lawful mechanisms to ensure the adequate protection of your data. 

 

Your Rights and Choices:

Opting out of Marketing Emails and Direct Marketing:

You have the option to unsubscribe from receiving promotional communications, such as marketing emails, by following the instructions provided within those communications or by adjusting your in-game settings. Please note that changes to your settings may not take effect immediately. However, please be aware that you may still receive non-promotional communications from us, such as important Service-related notifications or updates to our iDivine Creation Technologies Terms of Service and Privacy Policy.

 

Push Notifications:

Through our mobile applications, we may send you push notifications. If you prefer not to receive these types of communications, you can opt-out at any time by adjusting the settings on your mobile device.

 

Opting out of Targeted Advertising:

To opt-out of interest-based advertising on mobile applications, you can modify the privacy settings on your Android or iOS device. This typically involves disabling the option to "Allow Apps to Request to Track" on iOS devices, selecting "Limit Ad Tracking" on Apple devices, or choosing "Opt-out of Interest-Based Ads" on Android devices. For additional information, please refer to idivinecreation-partner-opt-out. Furthermore, you can also opt out of personalized in-game offers through the provided options within the game settings, where applicable.

 

Accessing Your Personal Data:

Upon your request, we will provide you with a copy of your personal data in an electronic format.

 

Your Additional Rights:

In addition to the previously mentioned rights, you have the following rights concerning your data:

 

Data Correction and Deletion : You have the right to correct any inaccuracies in your data and request the deletion of your data when it is no longer necessary for the purposes stated in this Privacy Policy.

Objection and Restriction: You can object to how we use or share your data, and you can also request restrictions on how we use or share your data.

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Withdrawal of Consent: You have the right to withdraw your consent for the processing of your data at any time. Please note that withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

 

To exercise any of these data subject rights, please utilize the support options detailed in the "Contact Us" section above. We will address all requests in accordance with applicable laws. To ensure your privacy, we may undertake additional measures to verify your identity before fulfilling your request. This may involve requesting a purchase receipt or other account information, linking your email address with your game account, or posing questions about your activities on our Services. Once your identity is verified, you may also authorize an agent to exercise your rights on your behalf by providing our customer support staff with the agent's contact information, as required by applicable law.

 

Furthermore, we affirm that you have the right to not experience any discriminatory treatment as a result of exercising your rights described above.

 

Cookies and Similar Technologies:

To provide and personalize the Service, analyze usage patterns, target advertisements, and prevent fraud, we, along with our partners, utilize cookies and similar technologies. These technologies enable us and our partners to store preferences and track your activities within the Service. Please note that our partners may adhere to their own privacy policies.

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Additionally, we and our partners gather and retain information concerning users' interactions with unrelated websites and applications that employ our technologies, including cookies and similar tracking technologies. This allows us to deduce the presence of a shared user or household across multiple devices or browsers and subsequently link those devices and browsers to form a device graph. We engage in this practice for the following purposes:

 

Fraud Detection and Prevention:

• By analyzing user data, we can identify and prevent fraudulent activities, ensuring a safer experience for all users.

Seamless Cross-Device Usage:

• Users can enjoy uninterrupted access to the Service by seamlessly transitioning between different devices while picking up where they left off.

Analytics, Personalization, and Attribution:

• We utilize the data collected to perform analytics, personalize user experiences, and attribute certain actions or events to improve our Service.

Frequency Capping and Personalized Advertising:

• By understanding browsing patterns across devices, we can limit the number of times a user is exposed to the same advertisement on all known or inferred devices. Additionally, we can deliver personalized advertisements on each device, which are tailored based on browsing behaviors across all devices.

For more information, including how to opt-out of these practices, please visit idivinecreation-partner-opt-out. It is important to note that you have the option to disable cookies through your browser settings. However, disabling cookies may impact the functionality of certain parts of the Service.

 

Data Protection Measures:

At iDivine Creation Technologies, we prioritize the security of your data and continuously work to ensure a secure and safe player experience. To safeguard your data from unauthorized access, loss, misuse, or alteration, we implement a range of administrative, technical, and physical security measures.

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Data Retention:

We retain your data for as long as your account remains active or as necessary to provide you with our Service. Periodically, we may de-identify unused game accounts and review and de-identify unnecessary data. However, if you request the removal of your personal data, we will retain it as required for our legitimate business interests, including compliance with legal obligations, dispute resolution, and enforcement of agreements.

 

Protection of Children's Privacy:

We place great importance on protecting the privacy of children online. Generally, our Services are not intended for children under the age of 13 (or other age specified by local law), and we do not knowingly collect personal data from children unless described below.

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For games that may appeal to children, but are not specifically targeted at them, we take additional precautions to restrict access based on a player's age. When a player indicates that they are under the specified age limit, we limit their access to certain features such as social media, chat features, and certain notification alerts. We also limit the processing of personal data to what is necessary for the internal operations of our Services.

 

Please note that for certain Services, we may set a higher age limit (e.g., 16) to ensure a safe gaming experience and protect young players. You may also check Parent's Guide.

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If you are a parent or guardian and wish to review, modify, or delete personal data collected from your child, you can contact us using the methods described above. In the event that we become aware of a child providing us with personal data in violation of our policies, we will delete such data unless required to keep it by law. We will also terminate the child's account and/or adjust their experience accordingly to comply with age restrictions.